Liz Mercuri - CV 2024

Working at PlayStation, I have the unique opportunity to work closely with teams who are driven by innovation and passion. Immersed in this environment, I take great pride in utilising my expertise in industry, relationship management and strategic alignment. I thrive in building connections and strengthening relationships, advocating for key business initiatives and identifying partner needs, facilitating alignment of mutual opportunity. An open, honest, well-informed communication flow across internal and external teams is important to me, in cultivating positive working cultures and relationships.

Previous roles in Developer Relations and Technical Evangelism enabled me to engage with thousands of developers globally, often in emerging territories (a personal passion of mine), to identify and champion the best content and celebrate creators, whilst leveraging the Unity engine’s latest or relevant features to their use-case.

I take pride in my keen organisational skills, relational adeptness and championing others.

@fragfox

Currently Playing: Still Wakes the Deep

Current Professional Experience

SIE PlayStation (Aug 2021 - Present) - Senior Account Manager

Empowering our Partners to leverage innovation by collaborating with internal teams to advocate for adoption of new technologies, such as the PS Access Controller or PS VR2. The creation of ‘success plans’, focus on strategic alignment of partner requirements and SIE business goals. This proactive approach allows alignment with opportunity at every stage of the product life cycle, by advocating for and aligning with relevant SIE business goals and involving the relevant internal subject matter experts.
Acting as mentor and interim-leader for Partner Development, a team focused on engaging with Partners in developing and emergent territories such as India and Australia. I was able to impart my knowledge and empower a fledgling team to onboard prospective partners into the PlayStation ecosystem, provide resources to suit their needs and manage expectations for platform opportunities.
Leading initiatives to ensure that teams work more efficiently and communicate effectively, such as leading the advocacy, testing and roll out of the company CRM.
Being key contact and strategic leader for SIE’s ‘India Hero Project’. Here, I was able to empower new creators by providing the relevant resources and tools to align them with PlayStation opportunities that suit their business needs, such as PlayStation Store placement and marketing support.
Working with internal teams such as Partner Experience, to gather feedback on partner facing processes and SIE business opportunities, to improve Partner sentiment. This feedback loop aims to remove friction points across the sector, for publishers and developers of varying size, requirements and business focus.

Previous Professional Experience

Unity (May 2019 – Aug 2021 ) Developer Relations Manager

Supporting Management with the creation and delivery of on-boarding resources, mentoring and internal process training for Junior Developer Relations.
Creating and presenting content aimed at on-boarding Junior Developer Relations and addressing team wide pain-points. This included roll out of an internal mentoring initiative and an Imposter Syndrome workshop, delivered across Unity Europe.
Dedicated resource for Unity’s Integrated Success Service Partners, delivering a first class support service.
Having a close adherence and understanding of project milestones, resources and requirements, ensuring partner success.
Working with several internal teams such as Unity R&D and Support to offer strategic alignment, mitigate risk and evolve technologies and processes.

Unity (Feb 2017 – May 2019 ) Technical Evangelist

Empowering Technical Evangelism Interns to identify their strengths, hone their creative skills and grow industry connections.
Scouting and curation of content for showcasing new or upcoming Unity engine features, often collaborating with developers to showcase the best of the title and the engine.
Attending events to demo new engine tools, engage with the development community and hold technical Q&A sessions.
Creating training material, beginner and intermediate, for Unity Developer Days or key industry events to empower our users to continue creating engaging content.

Rocksteady (Oct 2016 – Feb 2017 ) Marketing Intern through Prince William Scholarship

Touring consumer trade shows across Europe to showcase Batman Arkham VR.

Relevant Skills & Education

Sheffield Hallam University (Sept 2014 – Sept 2016) - MSc Computer Game Software Development

University of Huddersfield (Sept 2008 – July 2011) - Computer Game Design BA Hons.

Key Events - Speaker at GDC 2017, supporting local initiatives through mentorship and more, https://lizmercuri.squarespace.com/jolly-events-and-publications

BAFTA Games Committee Member (May 2021 – May 2023) - Championing diversity and driving positive perception of video games.

Game Credits